Who Mill is designed for · based on user research

Who Mill is built for, and what they ship.

Three archetypes, written from customer-discovery notes and business-plan research. When real case studies land, they replace this page, until then, this is the most honest version we can publish.

The three archetypes

Story 01 · Amira · 250-person SaaS company

Solo L&D specialist

“Uploads the deck.”

faster first-draft

Before Mill

Spent Thursday afternoons rewriting the same onboarding deck for every new cohort. 4-6 hours per iteration. Could never keep the multilingual versions in sync, the French and Spanish copies always lagged the English master by a month.

With Mill

Uploads the deck. Architect proposes an outline against it. Writer generates all three languages in one pass. Per-org glossary keeps brand terms stable. Ships in 45 minutes instead of a day.

Mechanism · Document → course strict-source mode + per-org glossary + 33-language one-pass translation.

Story 02 · Marten · medical-device manufacturer

Compliance training lead

“Writes the SOP brief or uploads the revision.”

audit response

Before Mill

Every SOP update triggered a 3-week chase: author rewrites, Quality signs off, Regulatory signs off, versioning gets logged somewhere. Audit response took a day to reassemble the trail.

With Mill

Writes the SOP brief or uploads the revision. Architect surfaces what sections changed. Two-person e-sign (SME + Compliance) gates publish. Every publish writes an immutable PublishVersion row with SHA-256 manifest hash. Audit response is one query.

Mechanism · Two-person e-signature (21 CFR Part 11 §11.50/§11.70), immutable PublishVersion ledger, per-field drift classifier on every translation.

Story 03 · Sofia · European retailer

Multi-country rollout manager

“One brief, 14 translations in one pass with the per-org glossary.”

per-course translation

Before Mill

POS training deployed to 14 countries. Translation vendor cost €4-6k per language per course. 6-week turnaround. The French translation misquoted the refund limit (€50 vs €150) and caused a real incident.

With Mill

One brief, 14 translations in one pass with the per-org glossary. Per-field drift catches numeric-unit divergence at generation time. Reviewer assignment per language gates publish. Hall integration pushes directly into their LMS.

Mechanism · Multilingual one-pass with glossary, per-field drift classifier hard-failing numeric/unit/regulatoryId divergence, reviewer-assignment workflow.

Real courses, built on Mill

Admin-curated examples, click through to see the actual output.

The showcase is being curated. In the meantime, the live examples gallery has the full set of public courses generated on Mill.

Story 04

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